Dear Make My Trip..

A couple of months ago, my nephew tried to book two tickets from Bangalore to Silchar. Excited by the cheaper figures, he accidently entered wrong date and overlooked the non-refundable status and lost Rs 9000 in the process.

While the fault was obviously his, I realized that part of the problem was..

1. He was accessing MMT app on his mobile phone where the fine print was illegible.

2. If MMT had given a last screen where the terms of the purchase was made VERY clear, this mistake would not have happened.

I had to pull together my resources and re-book for my cousin brother who had to undertake the journey on a short notice.

Hopefully, your developers can take a look and add this feature so as to avoid such mistakes which can really put people in a spot!

About Admin

zafarsatyavan Posted on

Writing about my interest in the labyrinthine connections between human brain, emotions, true Love and the elusive Self..

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